FAQ

Have a Question we haven’t answered below? Ask us here

 

What is the limit of people I can bring to an appointment?

Due to space availability we ask that you limit your guests to four people. Please call if you need an additional guest. We may be able to accomodate!

Or as an alternative, consider booking a private “ after hours” appointment. With this 2 hour private appointment you may bring up to ten guests with the shop to yourselves. Appointments upon availability are Sunday’s starting at 5:30PM. Light snacks and refreshments provided. A private booking is priced at $325 with $100 credited to your bridal gown purchase. Please call the shop to book this appointment.

Do you have any advice to help me prepare for my appointment?  

It is very helpful if you bring pictures of what you have in mind or be able to describe what you are looking for.  Be prepared to keep an open mind as you might be surprised at what a certain style will look like on your body.  Our consultants are specially trained to help you take your vision for your wedding to reality!

Are alterations included? 

The Wedding Bell does offer in-house alterations. However, they are a different department and charge separately.

Do you charge appointments?

We do not charge for appointments. However, in order to reserve a bridal gown appointment, we require a credit card. If you do not show or cancel 48 hours prior to your scheduled appointment, we will charge $50 to the card on file.

Can you special order my dress? 

Yes. We can special order any of our gowns, except for our "one-of-a-kind" gowns. 

How long does it take to receive my dress? 

Bridal gowns can take anywhere to 16-20 weeks. Bridesmaid gowns can take up to 12 weeks. We do have certain styles available for one or four-week shipping. Shipping times vary by manufacturer, so speak with our staff to ensure that your gowns are ordered with enough time to complete alterations. 

How do I order a gown for an out-of-town bridesmaid?
 

We routinely accept orders for out-of-town bridesmaids. They need to be professionally measured and call in their measurements and pay their deposit. We will email them their invoice to sign off on, then we process all orders at the same time to ensure they are cut from the same dye lot.

Are the gowns custom-made? 

Measurements are taken to determine the size recommended by the manufacturer's size chart. Dresses and gowns are not custom-made to measurements. It is ordered according to where your measurements fall. The Wedding Bell is not liable for measurements done elsewhere.  

How much of a deposit is required before ordering my dress? 

We do offer an option of 60% down before we order your dress. When the dress arrives at our salon, the rest of the payment is due at pick up.